Privacy Policy

Tow&Go is a vehicle recovery and roadside assistance operator serving Dublin, Cork, Galway, Limerick and the national motorway network. You can reach us on +353 87 683 0010 at any hour.

• Contact details you provide by phone or WhatsApp: name, phone number, and any message content.
• Job details needed to dispatch a truck: breakdown location, vehicle make, model and registration, and a description of the fault.
• Location data you choose to share with us via WhatsApp so we can find you quickly.
• Basic technical data from your visit to this website, such as browser type and pages viewed.

We use your data only to dispatch recovery vehicles, complete the requested repair or transport, arrange compound storage, issue invoices, and handle insurance or warranty claims. We do not sell your data or use it for third-party advertising.

We rely on performance of a contract (providing the recovery you requested), legitimate interests (operating a safe, efficient dispatch service), legal obligations (tax and insurance records), and consent where you opt in to non-essential cookies.

Essential cookies keep this site working and remember your cookie choice. We do not set analytics or marketing cookies unless you accept them in the cookie banner, and you can change your mind at any time by clearing your browser storage for this site.

We may share limited details with recovery drivers and mechanics assigned to your job, insurers or roadside assistance providers acting on your behalf, secure compound operators storing your vehicle, and An Garda Síochána or road authorities where required by law.

Job records and invoices are retained for the period required by Irish tax and insurance rules. Enquiries that do not lead to a job are deleted once they are no longer needed.

You have the right to access, correct, delete, restrict, or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, call us on +353 87 683 0010. You may also lodge a complaint with the Irish Data Protection Commission.

Dispatch records are held on access-controlled systems and shared only with the crew handling your recovery. No transmission over the internet is completely secure, but we take reasonable measures to protect your information.

We may update this policy from time to time. The revised version will always appear on this page with a new effective date.